# 📖 Customer Guide: How to Enter Your Postcode/Address

## ✅ v18.0 FINAL - Custom Address Feature

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## 🎯 **FOR CUSTOMERS**

### **Can I enter my own postcode/address?**
**YES!** You can now type ANY address with postcode for pickup or delivery.

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## 📝 **STEP-BY-STEP GUIDE**

### **OPTION 1: Enter Custom Pickup Address**

1. **Go to Get Quote page**
   - Visit: `/quotation.html`

2. **Select Location Type**
   - Click on "Pickup Location Type" dropdown
   - Choose: **"Enter My Address"**

3. **Text Input Appears!**
   - You'll see a text box appear
   - Placeholder shows: "Enter full address with postcode"

4. **Type Your Address**
   - Example: `123 Oxford Road, Manchester, M1 1AA`
   - Must be at least 10 characters
   - Include street, city, and postcode

5. **Select Dropoff**
   - Choose dropoff type (address, airport, or service area)
   - Complete the form

6. **Get Your Quote!**
   - Click "Get Quote" button
   - See instant price

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### **OPTION 2: Enter Custom Dropoff Address**

Works the same way!
1. Select "Enter My Address" for dropoff
2. Type your delivery address
3. Include postcode
4. Get instant quote

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### **OPTION 3: Both Custom Addresses**

You can use custom addresses for BOTH pickup and dropoff!

**Example:**
- **Pickup:** "123 Oxford Road, Manchester, M1 1AA"
- **Dropoff:** "456 High Street, Liverpool, L1 8JQ"

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## 🔍 **WHAT YOU'LL SEE**

### **When you select "Enter My Address":**

```
┌─────────────────────────────────────────────┐
│ Pickup Location Type                        │
│                                             │
│ [Enter My Address              ▼]          │
└─────────────────────────────────────────────┘

┌─────────────────────────────────────────────┐
│ Pickup Location                             │
│                                             │
│ [Enter full address with postcode...    ]  │
│                                             │
│ ℹ️ We serve Greater Manchester, Chester,    │
│   and Liverpool areas                       │
└─────────────────────────────────────────────┘
```

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## ✅ **ADDRESS FORMAT EXAMPLES**

### **Good Examples:**
✓ `123 Main Street, Manchester, M1 1AE`
✓ `45 High Road, Liverpool, L1 8JQ`
✓ `67 Church Lane, Chester, CH1 2AB`
✓ `89B Oxford Street, Salford, M5 4EH`

### **Bad Examples:**
❌ `M1 1AE` (too short - need full address)
❌ `Manchester` (no street or postcode)
❌ `123` (incomplete address)

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## 🚗 **SERVICE AREAS COVERED**

We serve these areas:
- Greater Manchester (all areas)
- Chester and surrounding areas
- Liverpool and Merseyside
- Plus transfers to/from ANY UK airport

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## 💰 **PRICING**

**Custom Address Journeys:**
- Default: 25 miles × vehicle rate
- Saloon: £2.00/mile = **£50.00**
- Estate: £2.20/mile = **£55.00**
- Executive: £3.00/mile = **£75.00**

**Airport Transfers:**
- Accurate distance calculation
- Example: Manchester to Manchester Airport (10 miles)
- Example: Manchester to Heathrow (200 miles)

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## 📱 **MOBILE USERS**

Works perfectly on mobile!
- Touch-friendly inputs
- Auto-zoom on focus
- Easy typing on small screens

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## ❓ **FREQUENTLY ASKED QUESTIONS**

### **Q: Do I have to use a postcode?**
A: Yes! Full address with postcode required (minimum 10 characters)

### **Q: Can I use any UK address?**
A: Yes, but we primarily serve Greater Manchester, Chester, and Liverpool areas.

### **Q: What if I don't know my exact postcode?**
A: You can use the "Service Area" option instead and select from the dropdown.

### **Q: Can I mix address types?**
A: Yes! For example: Custom address pickup → Airport dropoff

### **Q: Is the price accurate?**
A: For custom addresses, we use a fair 25-mile default. For known locations, exact distances are used.

### **Q: What if my address is outside your service area?**
A: You'll see an error message. Please call +44 7860 261578 for assistance.

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## 🧪 **TRY IT YOURSELF**

**Live Demo:**
https://3000-ibnwdfw71auepqpe8f3p3-b9b802c4.sandbox.novita.ai/quotation.html

**Test Address:**
`123 Oxford Road, Manchester, M1 1AA`

**Steps:**
1. Select "Enter My Address" for pickup
2. Type the test address
3. Select "Manchester Airport" for dropoff
4. Choose date, passengers, vehicle
5. Click "Get Quote"
6. See your instant quote!

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## 📞 **NEED HELP?**

**Contact Us:**
- **Phone:** +44 7860 261578
- **Email:** info@ashtransfer.com
- **Hours:** 24/7 Service Available

We're happy to help you get a quote over the phone!

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## 🎉 **ENJOY YOUR MERCEDES TRANSFER!**

Premium airport and city transfers across the UK
✓ Professional drivers
✓ Mercedes E-Class fleet
✓ 24/7 availability
✓ Instant quotes
✓ Easy booking

**Book your transfer today!** 🚗💨
